|
Return Policies:
Please
check your order immediately after receiving it. You have 30
calendar days after receiving your order to notify us of an
issue with your order. We cannot accept returns after 30
days so please check your order carefully and notify us
immediately if there is an issue.
We are unable to issue
any refunds on
used or custom (ie. monogrammed, custom logo) products.
Buyer is responsible for all shipping costs.
Shipping cost will only be refunded if
SteakBrands.com
made a mistake in shipping the product. If the product is
being returned for replacement, additional shipping charges
will apply.
SteakBrands.com
is not responsible for lost, stolen, or damaged returns
during transit.
Please email us prior to sending your return to receive a
RMA number to write on the box.
All returns need to be sent to:
SteakBrands.com
312 E. Highway 69
Claycomo, MO 64119
After a return is received:
-
SteakBrands.com
will issue a full credit, less shipping costs, within
7 days of receiving the return.
- SteakBrands.com retains the
right to charge a 10% re-stocking fee.
- SteakBrands.com will ship
replacement item/s within 3 business days upon receipt of
the return.
- SteakBrands.com suggests that if
you have not received credit, please contact us or check
with your credit card company.
If you have any questions or concerns please email us at
sales@steakbrands.com
|
